By: CJ Dornak, Basic Academy DECA Communications Director
The classes of Entrepreneurship and Principles of Business and Marketing went on an Industry Tour to O-face doughnuts, The Container Park and Zappos. We talked to different small business owners and what they had to do to become successful.
O Face Doughnuts
Our first stop on our fieldtrip was to a small business owners’ shop called “O-face Doughnuts.” When we arrived, we were greeted by the owner Sunny. Sunny brought out our exotic doughnuts and explained to us why and how he got there. Sunny told us that he was a part of the Downtown Project. The Downtown projects purpose is to help make downtown Vegas a place of Inspiration, Entrepreneurial Energy, Creativity, Innovation, Upward Mobility, and Discovery, through the 3 C’s; Collisions, Co-learning, and Connectedness in a long-term, sustainable way. They provided Sunny with enough money to start up his business and accomplish his dreams.
The Container Park
After we visited Sunny at O-face doughnuts, we walked across the street to The Container Park. Container Park is a sustainable shopping attraction bringing together more than 30 small boutiques, galleries, bars and eateries in downtown Las Vegas. At Container Park, we talked to another small business owner that moved all the way from Austin, Texas. She told us that the opportunity that The Downtown Project offered her and that she just couldn’t pass it up. After we talked to the small business owner, we talked to Caroline. Caroline is in charge of management at Container Park. She told us all about managing and how Downtown Las Vegas has changed over three years. Because of the Downtown Project, Downtown Las Vegas is a great destination for locals and tourist.
We finished at Container Park and loaded up the bus and drove off to Zappos. When we arrived at Zappos, you could just feel the positive energy in the air. The reason why there was so much energy is because Zappos’ focuses on their culture. They tell all of their employees to follow these 10 core values:
Deliver WOW Through Service, Embrace and Drive Change, Create Fun and A Little Weirdness, Be Adventurous, Creative, and Open-Minded, Pursue Growth and Learning, Build Open and Honest Relationships with Communication, Build a Positive Team and Family Spirit, Do More With Less, Be Passionate and Determined, and Be Humble.
Because they have these ten core values, the employees enjoy being at work and they make a better connection with the customer over the phone. Walking through the different departments, you could kind of get a taste of what the different employees enjoyed. Everybody was feeding off each other’s positive energy and was getting their jobs done. It was a great experience!
Posted on Wed, November 11, 2015
by nvdecaofficer filed under